You can cancel anytime. We require 14 days notice prior to your next billing cycle to process your cancellation.
To cancel your monthly membership, please contact us.
Membership fees are non-refundable.
Unfortunately, due to the limitations of the Jane App, we are not able to pause Memberships.
Your membership perks only apply to you and cannot be used by friends/family.
We value the positive atmosphere and community we've built here. While it's rare, we reserve the right to cancel any membership without notice and without a refund if a member's behavior disrupts the well-being or safety of our community. This includes instances of harassment, bullying, illegal activities, or any other behavior that goes against our core values.
We appreciate your understanding and cooperation in helping us maintain a welcoming environment for all our members.